Advice & Support

We give advice and support to our tenants on many matters. We currently meet regularly online as an executive and also with Council officers and Elected Members such as Anne Rendall. We hope to get back to in person meetings asap!

Since Covid-19 has arrived, we have: Referred tenants and members of their communities for emergency food provision and other support, eg food and medicine delivery, accessing extra funding towards utilities. We delivered Tenant Support Packs to our members just before Christmas last year. These packs included hand sanitisers, chocolates, DFTA pens & ice scrapers and a greeting card. We know from the lovely feedback received that these support packs were very much appreciated by our tenants.

Referrals

We refer to: Advice services including Dundee Money Action and Energy Advice Services- home visits are still undertaken and this can make a real positive difference to tenants fuel bills as well as give great energy saving advice.

Testimonials

'Becoming a volunteer to support tenants has been really interesting, we get lots of support and I have learned so much. After attending a Tenant Information Service conference last year- which was brilliant, I have been inspired to start to look into working in the housing sector.'

Kevin

‘I really enjoy the open tenants meetings and the wide range of topics they have that are relevant to us as tenants. It is great to have a cuppa and to meet with other tenants too'

Dorothy

‘I love that we get a chance to speak to a manager face to face at these meetings and ask any questions we have, we are usually able to discuss any ongoing issues we are having at the end too which is so good'

Heather

'I started getting involved with a local tenants group in order to address important issues in my local area- it really worked well and we got this issue resolved, we are keen to encourage anyone to set up groups and make a real difference to their communities. The DFTA can support you to do this.'

Robert

'I used to be scared to speak up at meetings, but through the amazing support and encouragement I have got as part of the DFTA, I now know that my voice matters and I now really like being able to speak up, I have also made some great friends and had a good laugh at times too!'

Linda

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Advice & Support

Advice & Support

Referrals

Testimonials

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